Service Terms

*INTERPRETER SHOULD ARRIVE AT THE APPOINTMENT 5-10 MINUTES PRIOR TO THE SCHEDULED APPOINTMENT. Please text 818-671-7381 upon arrival.
*MILEAGE IS NOT GUARANTEED FOR ANY ASSIGNMENT UNLESS SPECIFICALLY AGREED TO AND LISTED IN THE PAY RATE ABOVE. WHEN APPROVED, MILEAGE IS PAID AT $0.50 PER MILE.

*INTERPRETER MUST REPORT ANY ISSUES OR CHANGES DURING THE ASSIGNMENT TO LEXI INTERPRETATION SERVICES IMMEDIATELY.
*NO SHOWS MUST BE REPORTED BEFORE THE INTERPRETER IS RELEASED TO GUARANTEE PAYMENT. DO NOT LEAVE THE FACILTY UNTIL WE HAVE AUTHORIZATION OR YOU MAY FORFEIT PAYMENT.

*PLEASE REVIEW THE TERMS AND PAY RATE. Minimum pay rate of 1 hour, 2 hours, or 3 hours as they are specified in the pay rate above are guaranteed. Failure to text us your arrival & departure times will result in minimum payment.

*YOU MUST SUBMIT RECEIPTS FOR PARKING AND/OR TOLLS WITHIN 24 HOURS FOR REIMBURSEMENT.
*INTERPRETER MUST MAINTAIN OBJECTIVITY AND IMPARTIALITY AT ALL TIMES DURING AN ASSIGNMENT.
*ALL INFORMATION ABOUT THE CLAIMANT, INCLUDING ANY MEDICAL, LEGAL, OR FINANCIAL MATTERS, MUST BE KEPT CONFIDENTIAL.
*INTERPRETER’S APPEARANCE MUST BE PROFESSIONAL AT ALL TIMES.

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Service Terms